However, it can be annoying when it doesn’t show you what you want. Sadly, this is the case for several macOS users who can’t look up files from Spotlight Search. 

In this guide, I’ll show you how to get Spotlight Search working again on your Mac.

1. Wait for Spotlight Indexing to Finish

Spotlight Search automatically reindexes after an update to account for new files, apps, and features. 

If you just updated your system, allow Spotlight Search to finish indexing your storage first.

Depending on your storage and files, indexing can take anywhere from several hours to up to 2 days, depending on how many files you have on your Mac. 

2. Refresh Spotlight Search

A bug or error may have occurred on Spotlight Search, causing it to malfunction or not show desired results. 

To rule this out, refresh the service by disabling/enabling it:

1. Go to Apple Menu > System Settings. 
2. Scroll down from the side menu and access Siri & Spotlight. 
3. Find Spotlight, and under Search Results, uncheck everything. 

4. Restart your Mac. 
5. Go back to Siri & Spotlight and check all the entries. 

Try Spotlight Search again to check if the problem is solved. 

Related: How to Fix Spotlight Search Not Working On iPhone and iPad

3. Use Command + Space Shortcut

If Spotlight Search does not appear when opening from the Control Center, you can try using the Command + Space shortcut. 

You can also try holding the Spotlight icon from the Control Center until Spotlight Search shows at the center of your screen. 

4. Rebuild Spotlight Index

Spotlight is a selection-based search system that uses an index of all files on your system to load them quickly. 

However, this index can get corrupted and cause Spotlight Search to malfunction. 

To rebuild Spotlight’s index using System Settings, you need to: 

1. Go to Apple Menu > System Settings. 
2. Now, click on Siri & Spotlight from the side menu. 

3. Scroll down and click on Spotlight Privacy. 

4. Drag your disk or folder to the list of locations that Spotlight is prevented from searching. 

5. Restart your Mac. 
6. Return to Spotlight Privacy.
7. Select the folder or drive you added and click the (-) icon to remove it. 
8. Click Done, and Spotlight will reindex your folder or drive.

You can also use the Terminal to rebuild Spotlight’s index: 

1. Press Command + Space and look for Terminal. 
2. Open the Terminal. 
3. Type sudo -i and hit Enter to run the command. 
4. Enter your password. 
5. Now, run these commands one by one: 

mdutil -Ea 

mdutil -ai off

mdutil -ai on

Once you see a message that says “Indexing Enabled,” you’re done. Test Spotlight Search afterward to confirm if it works. 

Related: How to Fix External Hard Drive Not Mounting After macOS Ventura Update

5. Restart SystemUI Server

The SystemUI Server manages system menu items, including search content in Spotlight.

Restarting this process should address any issues with the software that causes Spotlight Search to malfunction. 

Here’s what you need to do: 

1. Open Finder on your Mac. 
2. Now, go to Application > Utilities. 
3. Launch the Activity Monitor. 

4. Type “sys” in the search box at the upper right corner. 
5. Locate the SystemUI Server process.

6. Double-click on it and choose Quit. 

This automatically restarts the SystemUI Server process. Once again, try using Spotlight Search and see if it’s working.

6. Update Your Mac to Latest Version

The version of macOS you’re using might have an issue related to Spotlight Search or indexing. 

If none of the solutions above worked, try updating your Mac. 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version is detected, follow the prompts to install the update. 

If this guide helped you, please share it.

The post Spotlight Search Not Working On Mac? Here’s the Fix! appeared first on Saint.

Sadly, many Mac users have issues with their wallpapers after updating to macOS Sonoma. 

In this guide, I’ll give you tips on how to change your wallpaper on macOS Sonoma. 

How to Change Your Wallpaper on macOS Sonoma 

Before changing anything, let’s ensure you’re changing your wallpaper correctly. 

To change your wallpaper on macOS Sonoma, follow the steps below: 

1. Access the Apple Menu in the upper left corner. 
2. Now, go to System Settings. 
3. Scroll down on the side menu and click on Wallpaper. 

4. Open Finder and find an image you want to use. 
5. Drag the photo to the monitor/screen icon. 

Proceed to the solutions below if your wallpaper remains the same. 

1. Restart Your Mac

You can try restarting your Mac after changing the wallpaper to see if it will get updated. 

Rebooting your system should force the entire desktop to reload, which includes the wallpaper. 

1. Click on the Apple Menu in the upper left corner. 
2. Select Restart from the options. 
3. Click Restart again when prompted. 

2. Check Apple Servers

When I updated to Sonoma, I tried a random wallpaper from settings and discovered that it still needed to be downloaded. 

However, the progress wheel next to the wallpaper is not moving. 

After some digging, I found out that there was a problem with Apple’s servers. 

If you’re trying to use a system wallpaper and it’s not changing, check if it has been fully downloaded. 

You can also visit Apple’s status page to see if there are issues that cause slow downloads. 

Related: How to Fix External Monitor Not Working on macOS

3. Update Your Mac

Bugs are expected during a software’s initial release. 

You can try checking for updates to see if Apple already fixed the issue with Sonoma wallpapers. 

Here’s how you can update your Mac: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version is detected, follow the prompts to install the update. 

Related: How to Fix MacOS Won’t Update

4. Add A New Space

Some users were able to change their wallpaper on Sonoma by removing the default space. 

There might be a problem with the default space that prevents wallpapers from changing. 

Follow the steps below to add a new space on your Mac: 

1. Enter Mission Control on your Mac. 

• Using Trackpad: Swipe up with three fingers. 
• Using Keyboard: Press Mission Control Key/Control + Up or use the Control Strip. 

2. In the Spaces bar, click the (+) button. 

3. Now, delete the default space by hovering your cursor over it and clicking the (X) button that appears. 

Try changing your wallpaper afterward. 

FAQs

Why is my Mac wallpaper not changing?

If you are running macOS Sonoma, there’s a bug with wallpapers, and Apple has yet to release an update to address the issue. You can try adding a new space on your Mac to see if you can change the wallpaper from there or check whether the system wallpaper you’ve selected downloaded successfully. 

How do I change the lock screen on my Mac Sonoma?

To change lock screen settings on your Mac, you need to: 

1. Click on the Apple icon in the upper left corner of your screen. 
2. Now, go to System Settings. 
3. Scroll down on the side menu and click on Lock Screen. 

Why is my dynamic wallpaper not moving on Mac?

Your dynamic wallpaper may not be moving due to incorrect settings. To have your screen change based on your time zone, you need to enable location services. If location services are disabled, the picture changes based on the timezone specified in your Mac’s date and time settings. 

Is there a wallpaper engine for Mac?

Yes. There are many third-party wallpaper apps for Mac. One of the most popular is the Dynamic Wallpaper Engine. This paid software lets you use live wallpapers on your desktop and screensaver. 

Most popular solution for fixing macOS Sonoma wallpaper on Reddit? 

Reddit users confirmed that the wallpaper issue on macOS Sonoma is a server problem. System wallpapers take too long to download, causing users to think that their wallpapers are not changing but it just simply hasn’t finished downloading or has failed to download. 

If this guide helped you, please share it!

The post How to Fix macOS Sonoma Wallpaper Won’t Change appeared first on Saint.

FaceTime is the preferred choice for many Apple users as it provides an easy and seamless way of communicating with friends, colleagues, or loved ones. 

However, it can be quite frustrating when this feature refuses to work on your Apple devices.

There are various reasons why FaceTime isn’t working. It can be due to improper user configurations, server-related problems, or issues with your software. 

Today, we’ll show you how to fix FaceTime if it’s not working on your device. 

Let’s get started!

1. Check Apple Servers. 

FaceTime is an online service that needs its servers to deliver content and features to users. 

If the video conferencing app is not working on your end, there’s a good chance there’s an issue with Apple’s servers. 

To confirm this, visit Apple’s status page and see if there are reported outages with FaceTime. 

Sadly, server problems can’t be resolved on your end. If the servers are down, the best thing to do is wait for Apple to address the issue. 

On the other hand, you can head to the next solution if Apple’s servers are fine. 

2. Restart Your Device. 

Restarting your device is one of the most effective ways to resolve minor issues with FaceTime. 

This reloads your system resources, resolving temporary bugs and errors that occurred during use. It also clears corrupted and unused data from the system memory. 

If you are using an iPhone X, 11, 12, 13, 14, or later, here’s what you need to do: 

1. Hold down the Volume Down button and Side button until the ‘Slide to Power Off’ prompt appears. 
2. Now, drag the slider to the right and wait for 30 seconds. 
3. Press the Side button afterward to turn on your device. 

For older iPhones, follow the steps below: 

1. Locate the Power button on your device. 
2. Now, hold the button until the ‘Slide to Power Off’ prompt shows up.
3. Drag the slider to the right and wait 30 seconds before turning on your device. 

If you are using an iPad without a home button, here’s what you need to do: 

1. First, press and hold either the Volume button + Top button until the ‘Slide to Power Off’ prompt appears. 
2. Now, drag the slider to the right until your display shuts off. 
3. Lastly, wait for at least 30 seconds before turning on your iPad. 

For iPads with a home button, follow the guide below: 

1. On your device, press and hold the Top button until the power slider appears. 
2. Drag the slider to the right until your display turns black. 
3. Finally, wait for at least 30 seconds before restarting your iPad.

If you’re on a Mac, see the steps below: 

1. Click the Apple logo in the upper left corner of your screen. 
2. Now, choose Restart from the drop-down menu. 
3. When prompted, click Restart again to confirm your action. 

Once done, try FaceTime again to check if the problem is solved. 

3. Check If FaceTime Is Enabled (iPhone). 

For iPhone users, verify if you have FaceTime enabled on your device. 

While it comes enabled by default, changes on your device may have disabled the feature, or you turned it off and forgot about it. 

Here’s how you can check: 

1. Open Settings on your iPhone. 
2. Now, scroll down and tap on FaceTime. 
3. Look for FaceTime and tap the toggle switch beside it. 

Use FaceTime afterward to check if it works. 

Related: How to Fix Group FaceTime Not Working

4. Check Your Network. 

A slow or unstable internet connection can cause various issues with FaceTime. 

To confirm this, perform a speed test on your network using Fast.com to measure its current bandwidth. 

If your connection is unstable, restart your modem or router to refresh the link between your device and your ISP. 

1. Unplug your router from the outlet. 
2. Wait for 5 to 10 seconds to ensure your modem/router is turned off. 
3. Plug back in the power cable and wait for your device to initialize. 

Run another test afterward to check if the problem is solved. If not, contact your service provider and ask them to fix your connection. 

5. Ensure You Added An Email or Phone Number. 

You need to add your phone number or email address to FaceTime for people to reach you. 

While this is done when you set up your device, it can get corrupted for various reasons, causing issues with FaceTime. 

Follow the steps below to check your account: 

1. Open Settings on your iPhone/iPad. 
2. Scroll down and tap on FaceTime. 
3. Find the ‘You Can Be Reached By FaceTime At’ section. 
4. If there’s no email or phone number, add it. 

Now, try using FaceTime again to see if everything checks out. 

6. Confirm If Your Carrier Supports FaceTime. 

Not all carriers support FaceTime via cellular. If you are not connected to Wi-Fi, check if your carrier allows calls through FaceTime. 

While most carriers in the US support FaceTime, it is a different story in other regions. 

You can check Apple’s carrier page to see if your provider supports FaceTime or call your carrier for more information. 

Related: How to Block Unwanted Spam FaceTime Calls

7. Check Date & Time Settings. 

Like other online services, FaceTime might not work on your device if the date and time are not set properly. 

For iPhone/iPad users, here’s how you can change your date and time settings: 

1. Launch Settings on your device. 
2. Now, go to General > Date & Time. 
3. Enable the ‘Set Automatically’ option or manually set the date and time. 

If you are using a Mac, follow the guide below: 

1. Click on the Apple Menu in the upper left corner of your screen. 
2. Now, go to System Settings. 
3. Navigate to General > Date & Time on the right side menu. 
4. Enable Set Time Automatically or configure it manually. 

Go back to FaceTime afterward and check if it will work. 

8. Check If FaceTime Is Allowed From Screen Time (iPad/iPhone). 

Screen Time comes in handy when lending your device to other people or your child. This blocks certain features on your device, which includes FaceTime. 

If you use Screen Time on your device, we suggest checking if FaceTime is allowed. 

Here’s what you need to do: 

1. Open Settings on your iPhone/iPad. 
2. Now, scroll down and tap on Screen Time. 

3. Go to Content & Privacy Restrictions > Allowed Apps. 
4. Look for FaceTime and enable it. 

Return to FaceTime and see if you can make or join a call. 

9. Update Your Device. 

If you still encounter problems with FaceTime, try updating your system. 

The version of iOS or macOS on your device might have an underlying issue that is related to FaceTime. 

For iPhones/iPads, follow the steps below to check for updates: 

1. Open Settings on your iPhone/iPad. 
2. Navigate to General > Software Update. 
3. If there’s a new iOS version available, tap Download and Install. 
4. Once the new software is ready, follow the prompts to install the update. 

If you’re using a Mac, here’s what you need to do: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version is detected, follow the prompts to install the update. 

Try FaceTime again to check if the problem is solved. 

That ends our guide for fixing FaceTime if it’s not working on your device. 

If you have questions or clarifications regarding the solutions, drop a comment below, and we will get back to you as soon as we can. 

If this guide helped you, please share it.

The post How to Fix FaceTime Not Working appeared first on Saint.

Whether you want to splurge on some nice tunes or watch some movies, it can be annoying when you find out that there’s no sound coming out from your AirPods. 

This is a common issue for iPhone users. Usually, it’s due to improper device configurations. 

However, it can also be due to third-party applications, faulty software, or Bluetooth connection problems. 

Today, we will show you what to do when there’s no sound coming out from your AirPods. 

Let’s begin!

1. Restart Your Device. 

Before changing anything, we suggest restarting your device if you encounter problems with your AirPods. This should ensure that the problem is not caused by the connected device. 

Restarting your device allows it to reload system resources and clear corrupted data from the memory. 

This effectively resolves any errors that occur on your system during use. 

If you are using an iPhone X, 11, 12, 13, 14, or later, here’s what you need to do: 

1. Hold the Volume Down and Side buttons until the ‘Slide to Power Off’ prompt appears. 
2. Now, drag the slider to the right and wait for 30 seconds. 
3. Press the Side button afterward to turn on your device. 

For older models, follow the steps below: 

1. Locate the Power button on your device. 
2. Hold the button until the ‘Slide to Power Off’ prompt appears.
3. Drag the slider to the right and wait 30 seconds before turning on your device. 

For iPads without a home button: 

1. First, press and hold either the Volume button + Top button until the ‘Slide to Power Off’ prompt appears. 
2. Now, drag the slider to the right until your display shuts off. 
3. Lastly, wait for at least 30 seconds before turning on your iPad. 

For iPads with a home button: 

1. On your device, press and hold the Top button until the power slider appears. 
2. Drag the slider to the right until your display turns black. 
3. Finally, wait for at least 30 seconds before restarting your iPad.

On Macs, here’s what you need to do: 

1. Click the Apple icon in the upper left corner of your screen. 
2. Now, choose Restart from the drop-down menu. 
3. When prompted, click Restart again to confirm your action. 

Reconnect your AirPods afterward and check if the problem is solved. 

Related: How to Fix AirPods Pro 2nd Gen Case Battery Drain

2. Charge AirPods. 

When your AirPods don’t have enough battery charge, it may not function properly. 

You can experience all sorts of issues, from low volume to no sound at all. Sound distortion and connection problems can also occur when your AirPods are running low on battery. 

Due to this, we recommend charging your AirPods if it’s not playing sound from your device. 

Make sure that the charging case has enough battery, and leave your AirPods in the case for 15-20 minutes. 

3. Check for Connection Conflicts. 

If you have all your Apple devices nearby, make sure that your AirPods are connected to the right device. 

Possibly, your AirPods are connected to your Mac, and you are trying to play music on your iPhone or vice versa. 

To avoid problems, disable the Bluetooth on your other devices to ensure that your AirPods connect to the current device you’re using. 

Additionally, check if there are nearby appliances that can interfere with Bluetooth, like ovens, video cameras, cordless phones, or microwaves. 

4. Clean Your AirPods. 

As you use your AirPods, dirt, and ear wax can accumulate in the speaker grills. This can prevent sound from coming out, explaining why you can’t hear anything. 

To be sure, check your AirPods speaker grills. Grab a microfiber cloth or cotton bud to remove any debris in the speaker grills. 

You can also try sucking on the speaker grills to remove debris that accumulated inside. 

Be sure to place a clean cloth on the grill before sucking it to prevent dirt and debris from going into your mouth. 

5. Check Your Settings (iPhone/iPad). 

If you are connecting your AirPods to your iPhone or iPad, check your settings to ensure everything is set correctly. 

Here’s what you need to do: 

1. Launch Settings on your iPhone or iPad. 
2. Now, go to General > Accessibility. 
3. Tap on Audio/Visual. 
4. Scroll down and find the Balance Slider. Ensure that the slider is in the middle. 

5. Return to the main page and tap on Sound & Haptics > Headphone Safety. 
6. Turn off Reduce Loud Sounds.

7. Restart your iPhone/iPad.

Try playing music on your device afterward to check if the problem is solved. 

6. Disable Automatic Ear Detection.

Automatic ear detection is a feature that automatically stops music when you remove your AirPods. This can cause issues if your AirPods don’t fit well in your ears. 

To avoid problems, we suggest disabling this feature if you don’t really need it. 

Here’s what you need to do: 

1. First, open Settings on your iPhone. 
2. Tap on Bluetooth and select your AirPods. 
3. Look for Automatic Ear Detection and disable it. 

Once done, try using your AirPods to check if the problem is solved. 

Related: How to Fix Red Exclamation Point Error on AirPods Pro

7. Update Your Device. 

There might be a problem with your device’s software that is related to Bluetooth connectivity or sound output. 

Check if there are available updates for your device and install them to patch bugs and errors. 

For iPhone/iPad users, here’s what you need to do: 

1. Open Settings on your iPhone. 
2. Navigate to General > Software Update. 
3. If there’s a new iOS version available, tap Download and Install. 
4. Once the new software is ready, follow the prompts to install the update. 

If you’re using a Mac, follow the guide below:

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version is detected, follow the prompts to install the update. 

Connect your AirPods afterward to check if the problem is solved. 

8. Reconnect Your AirPods. 

If you still experience problems with your AirPods, we recommend unpairing them and then pairing them back. 

This should refresh the link between your devices, ensuring that your AirPods are connected properly. 

Here’s what you need to do: 

1. Put your AirPods in the charging case and close the lid. 
2. Now, wait for 30 seconds. 
3. After that, put your AirPods on your ears. 
4. Go to your device and navigate to Settings > Bluetooth. 

5. Tap on More Info beside your AirPods and choose Forget This Device. 

6. Put your AirPods back in the charging case and close the lid. 
7. Press and hold the Setup button for 15 seconds or until the status light on the case turns amber and then white. 

Reconnect your AirPods to see if it’s now playing sound from your device. 

9. Visit the Apple Store. 

If none of the solutions above worked, we suggest bringing your device and AirPods to the nearest Apple Store. 

There might be a problem with your AirPods or the device you are connecting it to. 

• Faulty AirPods battery/speakers
• Defective Bluetooth radio on AirPods/iPhone/iPad/Mac
• Corrupted firmware or software. 

You can check if your device is still covered by warranty before visiting the store so you know your options. 

That ends our guide for fixing your AirPods if they are connected, but no sound is coming out. 

If you have questions or other concerns, please leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it.

The post How to Fix AirPods Are Connected But No Sound appeared first on Saint.

MacBooks have class-leading trackpads which feature swipe gestures that help you navigate macOS and scroll through pages conveniently. 

Despite its overall functionality, MacBook’s trackpads aren’t entirely flawless.

Like other laptops, you can encounter all sorts of issues, like lags or the pointer not moving.

In this guide, we’ll show you what to do if the trackpad on your MacBook is not working. 

Let’s get started! 

1. Clean the Trackpad. 

Before changing your configurations, try cleaning your trackpad first. Oils and debris can accumulate on your trackpad, making it harder for your MacBook to detect touches. 

Grab a clean microfiber towel and dampen it with a little isopropyl alcohol. Gently wipe the trackpad’s surface to remove smudges. 

Try using the trackpad again to check if the problem is solved. 

2. Restart Your MacBook. 

A simple restart might be what your MacBook needs to get the trackpad working again. 

Restarting your system reloads your resources, resolving temporary errors that may have occurred during use. 

This also clears the system memory, removing unused and corrupted data. 

Here’s how you can restart your MacBook without using the trackpad: 

1. Press Control + Command + Power button on your keyboard. 
2. Wait for your MacBook to boot. 

Try using the trackpad again. 

3. Force Restart Your MacBook. 

If restarting your MacBook did not work, try performing a restart. This restarts your MacBook at a hardware level by cutting off power from the battery. 

Follow the steps below to guide you through the process: 

1. Press and hold the Power button on your MacBook until the screen shuts off. 
2. Now, wait for 5-10 seconds. 
3. Turn on your MacBook again by pressing the Power button. 

Use the trackpad to see if it responds. 

Related: How to Fix MacBook Pro Speakers Crackling and Buzzing

4. Reset NVRAM (Intel Macs). 

If your MacBook is still using an Intel processor, try resetting its NVRAM (non-volatile random-access memory). This is a small amount of memory on your system that stores certain settings. 

Follow the steps below to reset NVRAM: 

1. First, make sure that your MacBook is fully turned off. You can hold down the Power button until the screen shuts off. 
2. After that, turn on your Mac and immediately hold the Option + Command + P + R keys. 
3. After 20 seconds, release the keys, and your Mac should restart. 

Once done, check if your trackpad works. 

5. Reset System Management Controller. 

The System Management Controller or SMC is tasked to handle power distribution on your Mac. 

Resetting the SMC can resolve issues related to power or thermal management. It can also fix other hardware-related problems. 

If your MacBook’s trackpad is not responding, try resetting the System Management Controller.

MacBook w/ Apple Silicon: 

1. Make sure that your MacBook is plugged into a charger. 
2. Now, shut down the device by holding the Power button for a few seconds. 
3. Turn on your MacBook normally. 

MacBook w/ T2 Chip: 

1. Turn off your MacBook. 
2. On the keyboard, press and hold Control + Option + Shift keys together with the Power button. 
3. Keep holding all keys for another 7 seconds and release them. Turn on your Mac normally. 

MacBook w/o T2 Chip: 

1. Make sure that your MacBook is turned off. 
2. On your keyboard, press the Shift + Control + Option keys together with the Power button. 
3. Continue holding all keys for 10 seconds. Release the keys afterward and turn on your Mac normally. 

Proceed to the next solution if the trackpad on your MacBook still doesn’t work. 

6. Boot in Safe Mode. 

If the issue persists, try booting your MacBook in safe mode. This helps us identify whether the problem is caused by third-party applications you’ve installed. 

For Apple silicon-based Macs, here’s how you can restart it in safe mode:

1. Access the Apple Menu on your Mac and choose Shut Down. 
2. Wait for your Mac to shut down completely. 
3. Next, hold the Power button on your Mac until the “Loading Startup Options” page shows up. 
4. Choose a volume. 
5. Hold the Shift key on your keyboard and click Continue in Safe Mode. 

If you’re using an Intel-based Mac, here’s what you need to do:

1. Access the Apple Menu on your Mac and choose Shut Down. 
2. Wait for your Mac to shut down completely. 
3. Now, turn on your Mac and immediately press and hold the Shift key. 
4. Release the Shift key once you see the login window. 
5. Follow the prompts to log in to your Mac. 

Head to the next solution if your MacBook’s trackpad works in safe mode.

7. Update Your Mac. 

If your trackpad works in safe mode, use it to update your MacBook’s software. 

The version of macOS you’re using might have an underlying issue that prevents your trackpad from functioning. 

Here’s what you need to do: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version is detected, follow the prompts to install the update. 

Once done, boot your MacBook normally to check if your trackpad works. 

Related: How to Fix MacBook Won’t Start After Update

8. Uninstall Recently Installed Apps. 

Third-party applications could also be the reason your trackpad doesn’t work. Go back to safe mode and try uninstalling recently installed applications on your MacBook. 

Check out the steps below to delete apps on your MacBook: 

1. Boot in safe mode and open Finder. 
2. Now, open the Applications folder. 
3. Identify the apps you’ve installed before the issue occurred. 
4. To delete an app, click on it and drag it to the Trash. 
5. Repeat the process until you’ve removed all recently installed apps. 

Boot your MacBook normally to check if the problem is solved. 

9. Visit the Apple Store. 

If none of the solutions above worked, we recommend that you bring your MacBook to the nearest Apple Store. 

You might be dealing with a hardware issue, and your MacBook’s trackpad needs to be replaced. 

Before heading to the store, check if your MacBook is still covered by warranty to know your repair options. 

If you had your MacBook for less than 14 days, you can still return it for a refund or replacement, provided that you purchased your device directly from Apple. 

That ends our guide for fixing the trackpad if it’s not working on your MacBook. 

For your questions and other concerns, please drop a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it!

The post How to Fix Trackpad Not Working on MacBook appeared first on Saint.

Apple ID is supposed to simplify Apple’s ecosystem by providing you with a universal account to use on all your devices. 

However, it defeats its purpose if you can’t add your Apple ID to your device. 

If you are seeing a ‘cant use your Apple ID on this device’ message, we got you covered. 

Today, we’ll show you everything you need to know about this problem.

Let’s get started! 

Why Are You Seeing This Error? 

There are a few reasons why you can’t use your Apple ID. However, it is likely that you have any of these enabled for your account: 

Account Recovery Contact

If the error message mentions macOS 12.0 or iOS 15.0, the issue lies with your account recovery contact. 

This is used to recover your Apple account when you forget your password or device passcode. 

You won’t be able to sign in with your Apple ID if your device doesn’t meet the following:

• Two-factor authentication is enabled on your device
• You are 13 years old or older 
• Your device must be running iOS 15 or later, watchOS 8 or later, or macOS Monterey or later

Advanced Data Protection

If you see iOS 16.2 or macOS 13.1 in the error message, it means that the problem is caused by advanced data protection for your Apple ID. 

Advanced Data Protection is a security feature on iCloud that protects your files using end-to-end encryption. 

The following conditions must be true to use your Apple ID on your device:

• Two-factor authentication is enabled for your Apple ID and trusted devices
• Your device must be running at least iOS 16.2, macOS 13.1, tvOS 16.2, and watchOS 9.2. 

How to Fix ‘Can’t Use Your Apple ID’ Error on iPhone? 

1. Check Apple’s Servers. 

If you can’t add your Apple ID to your iPhone, there’s a chance that Apple’s servers are experiencing problems. 

To confirm this, head to their system status page to check if there are reported problems with the service. 

Unfortunately, server-related issues can’t be solved on your end. If the servers are offline, the best thing to do is wait for their team to fix the problem. 

Related: How to Fix Apple Watch Keeps Asking Apple ID Password

2. Restart Your Device. 

Try restarting your device if you keep seeing the ‘can’t use your Apple ID’ error message. This should reload your system resources, resolving temporary errors in the process. 

Restarting your device also clears corrupted and unused data from the system memory. 

If you are using an iPhone X, 11, 12, 13, 14, or later, here’s what you need to do: 

1. Hold down the Volume Down button and Side button until the ‘Slide to Power Off’ prompt appears. 
2. Now, drag the slider to the right and wait for 30 seconds. 
3. Press the Side button afterward to turn on your device. 

For older models, follow the steps below: 

1. Locate the Power button on your device. 
2. Now, hold the button until the ‘Slide to Power Off’ prompt shows up.
3. Drag the slider to the right and wait 30 seconds before turning on your device. 

For Mac users, follow the guide below: 

1. Click on the Apple Menu in the upper left corner of your screen. 
2. Next, choose Restart from the drop-down menu. 
3. When prompted, click Restart to confirm your action. 

Try adding your Apple ID again to check if the problem is solved. 

3. Check Your Network Connection. 

Slow or unstable internet connection could also cause problems with Apple ID verification. 

To rule this out, run a speed test on your network using Fast.com to measure its current bandwidth. 

If the result indicates a problem with your connection, power cycle your modem or router to re-establish the connection with your ISP. 

1. Disconnect your router’s power cable from the outlet. 
2. Wait for at least five seconds. 
3. Reconnect the power cable and wait for your modem/router to initialize. 

Rerun the test afterward to check if the problem is solved. If the issue persists, contact your provider and ask them to fix their service. 

4. Update Your Device. 

As mentioned above, your iPhone or Mac must be running compatible versions of iOS for security features to work. 

If your device is using an old OS, you won’t be able to use your Apple ID with advanced data protection or active recovery contact. 

Follow the steps below to update your iPhone: 

1. Open Settings on your iPhone. 
2. Navigate to General > Software Update. 
3. If there’s a new iOS version available, tap Download and Install. 
4. Once the new software is ready, follow the prompts to install the update. 

Here’s how you can update your Mac: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version was detected, follow the prompts to install the update. 

Once done, sign in with your Apple ID to check if the problem is solved.

5. Disable Advanced Data Protection. 

If you don’t want to update your device, you can simply disable advanced data protection on your Apple ID. 

Here’s how you can do that: 

1. Go to your iPhone or iPad, where your Apple ID is currently signed in. 
2. Now, open Settings. 
3. Tap on your Profile and go to iCloud. 
4. Find Advanced Data Protection and disable it. 

Return to your other device and try logging in to your Apple ID again. 

Related: How to Fix When Apple ID is Disabled

6. Remove Account Recovery Contact. 

Another feature that could be preventing you from using your Apple ID on a device with older software versions is account recovery contact. 

Here’s how you can remove recovery contacts on your Apple ID: 

1. Grab your iPhone or iPad where your Apple ID is signed in. 
2. Next, go to the home screen and launch Settings. 
3. Tap on your Profile. 
4. Navigate to Password & Security > Account Recovery. 
5. Select the name of the person you want to remove and tap Remove Contact. 

Once done, try to use your Apple ID on your other device. 

7. Reset All Settings (iOS Users). 

For your last option, try resetting your iPhone’s settings if you still can’t sign in to your Apple account. This will ensure that your device configurations are correctly set. 

See the steps below to reset your iPhone’s settings: 

1. On your iPhone, go to the main menu and open Settings. 
2. Now, tap on General. 
3. Look for Transfer or Reset iPhone and tap on it. 
4. Tap the Reset option and select Reset All Settings. 

5. Follow the prompts to continue. 

Afterward, sign in with your Apple ID to check if the problem is solved. 

That ends our guide for fixing the ‘can’t use your Apple ID on this device’ error. 

For your questions and other concerns, leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it.

The post How to Fix Can’t Use Your Apple ID on This Device appeared first on Saint.

Interest in AI has surged higher than ever, thanks to the likes of ChatGPT and Midjourney. A vast majority of users seek to experience services provided by AI.

However, since its release, ChatGPT has been showing server issues due to the volume of users it gets. 

One common error you can get from the platform is the “failed to get service status” message. This error occurs in the chat box and prevents you from asking questions to the AI. 

To help out, we’ve decided to make a guide for fixing this error message on ChatGPT. 

Let’s get started! 

1. Refresh ChatGPT. 

If you see the “failed to get service status” error on ChatGPT, try refreshing the website first. 

This allows your browser to reload ChatGPT, ensuring that a random connection interruption did not cause the problem. 

Hit F5 on your keyboard or click the Refresh button near the URL box to reload the web page. 

2. Check ChatGPT Status. 

As mentioned, ChatGPT has been encountering server-related problems since it was released. 

If you get an error message on the platform, it’s possible that the servers are offline. There might also be a lot of people currently using ChatGPT, causing the servers to crash. 

To confirm this, you can visit OpenAI’s status page to check if there are reported problems with the AI. 

Sadly, server-related issues can’t be resolved on your end. If the servers are down, the best thing to do is wait for their team to address the problem. 

3. Restart Your Computer. 

Restarting your computer can help identify whether an issue with your system causes the problem. 

This reloads your system files, ensuring that they are initialized properly. A system restart also clears the RAM (Random Access Memory), removing corrupted data from your apps. 

If you’re using Windows, here’s what you need to do: 

1. Click the Windows icon on the Taskbar. 
2. In the Start Menu, access the Power Options tab. 
3. Choose Restart and wait for your system to reboot. 

For Mac users, follow the steps below: 

1. Access the Apple Menu by clicking the Apple logo in the upper left corner of your screen. 
2. Now, choose Restart from the drop-down menu. 
3. When prompted, confirm your action by clicking Restart again. 

Once done, go back to ChatGPT to check if the “failed to get service status” error is solved. 

Related: How to Fix Your Account Was Flagged for Potential Abuse Error on ChatGPT

4. Check Your Network Connection. 

A slow or unstable network could also be the reason you are seeing error messages on ChatGPT. 

To rule this out, run a test on your network using Fast.com to measure its bandwidth. 

If you are not getting the correct speeds indicated in your monthly plan, restart your modem or router to refresh your connection. 

1. Unplug your router from the outlet. 
2. Wait for 5 to 10 seconds. 
3. Plug back in the power cable and wait for your router to initialize. 

Perform another test afterward to check if the problem is solved. If the issue persists, contact your service provider and ask them to fix your connection. 

5. Turn Off VPN. 

If ChatGPT is experiencing problems, using a VPN (Virtual Private Network) on your device won’t help. 

VPNs work by masking your IP address and redirecting your traffic to their servers. 

While this is great for security, it can affect the quality of your connection. This makes it even harder for your browser to communicate with ChatGPT’s servers. 

Disable any VPN you have before using ChatGPT. 

6. Change DNS. 

You can try changing your DNS (Domain Name Server) if you still encounter the “failed to get service status” error on ChatGPT. 

DNS is an integral part of the Internet since it interprets server addresses to understandable domain names like Google.com, Facebook.com, and more.

If your service provider is having minor issues, changing your DNS should allow you to continue using the internet. 

For Windows users, follow the steps below: 

1. Open the Start Menu by clicking the Windows icon on the Taskbar. 
2. Next, look for View Network Connections and open it. 

3. Right-click on your network. 
4. Choose Properties. 

5. After that, double-click the Internet Protocol Version 4 entry. 
6. Now, select the Use the Following DNS Server Addresses option and input these values: 

• Preferred DNS Server: 8.8.8.8
• Alternate DNS Server: 8.8.4.4

7. Once done, click OK and close the window. 

If you’re using a Mac, here’s what you need to do: 

1. Open Apple Menu in the upper left corner of your screen. 
2. Go to System Settings. 
3. Click on Network in the sidebar, then click on Network Services. 
4. Now, click on Details and scroll down until you see DNS. 
5. Access the DNS tab and click the + icon on the pop-up window. 

6. Add these values: 

• Google DNS: 8.8.8.8
• Google Alternate DNS: 8.8.4.4

7. Click OK to save the changes. 

Go back to your browser and see if ChatGPT works. 

Related: How to Fix ‘Access denied – Error 1020’ on ChatGPT

7. Update Your System. 

Software-related issues can also affect your network connectivity. To be sure, check if there are available updates for your system and install them.

This should patch potential bugs or errors on your system that cause the error. 

For Windows users, follow the guide below to update your system: 

1. Press Windows + I on your keyboard to open Windows Settings. 
2. Go to Update & Security (Windows 10 only). 
3. Now, click on Windows Update in the side menu. 
4. Click on Check for Updates and follow the prompts. 

If you’re using a Mac, here’s what you need to do: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 

4. If a new version is detected, follow the prompts to install the update. 

Once done, try using ChatGPT again to check if the problem is solved. 

8. Wait It Out. 

If none of the solutions above worked, it’s possible that ChatGPT encountered a problem, and OpenAI isn’t aware of it yet. 

Try using the AI again after 2-3 hours and see if you’ll encounter the same error. 

Contact OpenAI’s team if the problem continues for more than 24 hours to see if the issue is on their end.

You should see a chat box on the right side of their page where you can speak with a representative. 

That sums up our guide for fixing ChatGPT if you encounter the “failed to get service status” error. 

If you have other concerns, please leave a comment below, and we’ll do our best to help. 

If this guide helped you, please share it! 

The post How to Fix ChatGPT Failed to Get Service Status Error appeared first on Saint.

Zoom is one of the most popular video conferencing apps in the world alongside Google Meet. 

But this does not exempt Zoom from occasional errors. One complaint that we regularly see from users is their webcam not working during calls. 

This can be annoying since it renders the video conferencing app useless.

To help out, we’ve decided to make a guide for fixing your webcam if it’s not working on Zoom. 

Let’s begin!

1. Restart Your Computer. 

Before changing your configurations, we suggest restarting your computer first. This should reload your system resources, ensuring that all apps are initialized properly. 

Restarting your computer should also clear corrupted and unused data from the system memory. 

If you are on Windows, follow the steps below:

1. Press the Windows key on your keyboard to open Start Menu. 
2. Next, access the Power Options tab. 
3. Choose Restart from the menu and wait for your system to reboot. 

For Mac users, here’s how you can restart your device: 

1. Click on the Apple logo in the upper left corner of your screen. 
2. Select Restart from the drop-down menu. 
3. When prompted, click Restart in the dialog box to confirm your action. 

Once done, go back to Zoom to check if your webcam works. 

2. Check Your Webcam. 

Before changing your configurations, ensure your camera is connected and turned on. 

If you are using an external webcam for Zoom, check the cable and USB connector for damage. Try connecting it to a different USB port if possible. 

For wireless cameras, double-check your Bluetooth settings and ensure that your webcam is connected. Try charging your webcam as well to ensure that it has enough charge. 

Related: How to Fix Zoom App Not Working on iPhone 14 Pro

3. Ensure the Correct Camera Is Selected. 

If your computer has a built-in camera but you are using an external one, we suggest checking your in-app settings. 

Possibly, Zoom is using your built-in camera, explaining why your external webcam is not working. 

Here’s what you need to do: 

1. Open Zoom on your computer. 
2. Now, enter a meeting. 
3. Click the Up Arrow beside the Camera icon. 
4. Find your external camera and ensure that it is selected. 

Proceed to the next solution if your webcam is still not working. 

4. Close Unused Applications. 

Some applications on your computer could be using your webcam, preventing Zoom from accessing it. 

To rule this out, we suggest closing unnecessary applications running in the background. 

For Windows users, here’s what you need to do: 

1. On your keyboard, press CTRL + SHIFT + ESC to open the Task Manager. 
2. Now, click on Processes. 
3. Go through your apps and identify the ones you are not using. 
4. To close an app, click on it and click the End Task button in the lower right corner of the window. 

If you are using a Mac, follow the guide below:

1. Press Command + Space on your keyboard to open Spotlight. 
2. Look for Activity Monitor and hit Return to open it. 
3. Now, go through all your apps and identify the ones you don’t need. 
4. To close an app, click on it and click the Stop icon in the upper left corner of the window. 

Restart Zoom afterward and see if your webcam works. 

5. Check Permissions. 

Zoom needs permission from your system to access the webcam. If your webcam is still not working, check your permission settings to ensure Zoom is allowed to use your camera. 

If you’re using a Windows computer, follow the steps below: 

1. Open Windows Settings by pressing Windows + I on your keyboard. 
2. Go to Privacy > Camera. 
3. Find the ‘Allow Apps to Access Your Camera’ option and enable it. 

4. Lastly, scroll down and enable the ‘Allow Desktop Apps to Access Your Camera’ option. 

For Mac users, see the guide below to check your permissions: 

1. Access the Apple Menu in the upper left corner of your screen. 
2. Now, click on System Settings. 
3. Go to Privacy & Security > Camera. 
4. Find Zoom and turn on the toggle switch beside it. 

Go back to Zoom and check if your webcam works. 

6. Update Your Computer. 

Outdated software can also cause issues with Zoom and your webcam. 

To rule this out, check if there are available updates for your computer and install them to patch bugs and errors. 

If you’re using a Windows computer, here’s what you need to do: 

1. Press the Windows key on your keyboard to open the Start Menu. 
2. Now, click the Gear icon to open Windows Settings. 
3. Go to Update & Security (Windows 10). 
4. Click on Windows Update in the side menu. 
5. Lastly, click Check for Updates and follow the prompts if a new version is available. 

For Mac users, follow the steps below to update your device: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 
4. If a new version is detected, follow the prompts to install the update. 

Once done, try using your webcam on Zoom to check if the problem is solved. 

Related: How to Fix Zoom Error Code 5003

7. Update Your Drivers (Windows). 

You can also try updating your webcam drivers if it’s still not working on Zoom. 

The driver your webcam uses might not be compatible with the latest version of Zoom, preventing it from working properly. 

Check out the steps below to update your driver: 

1. Press the Windows key on your keyboard to open Start Menu. 
2. Look for Device Manager and click Open. 
3. Now, expand the Cameras tab or Imaging Devices. 
4. Right-click on your webcam and select Update Driver. 
5. Follow the prompts to continue. 

Restart your computer and see if your webcam works on Zoom. 

8. Reinstall Zoom. 

If you still encounter issues with your webcam on Zoom, try reinstalling the app. 

An error may have occurred on the app, causing some resources to corrupt. It’s also possible that Zoom was not installed properly on your computer.

For Windows users, follow the guide below to uninstall Zoom: 

1. On your keyboard, press the Windows key to open Start Menu. 
2. Look for Control Panel and click Open to launch it. 
3. Now, click on Uninstall a Program. 
4. Find Zoom and right-click on it. 
5. Choose Uninstall and follow the prompts to delete the app. 

If you’re using a Mac, here’s how you can delete Zoom: 

1. Open Finder on your Mac. 
2. Go to the Applications tab and find Zoom. 
3. Drag the app to the Trash. 

Install the latest version of Zoom and see if your webcam will work. 

That ends our guide for fixing your webcam if it’s not working on Zoom. If you have questions, please leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it!

The post How to Fix Webcam Not Working On Zoom appeared first on Saint.

When your MacBook gets stuck on the Apple logo, it usually indicates a problem with the operating system. 

An error may have occurred during software updates, causing some files to corrupt. 

It may also be due to improper shutdowns, buggy third-party applications, and improper configurations. 

Today, we’ll show you how to get your MacBook to boot properly. 

Let’s begin!

1. Check For Faulty Peripherals. 

Your MacBook may not be booting due to peripheral devices you’ve installed. Remove all external devices on your Mac and boot it in safe mode. 

Here’s what you need to do: 

1. Hold the Power button until the ‘Loading startup options’ prompt appears. 
2. Now, choose a Volume. 
3. Press and hold the Shift key and click Continue in Safe Mode. 

If your MacBook successfully boots in safe mode, connect one external device and restart it. 

Repeat this process until the problems start occurring again. When this happens, remove the last device you’ve plugged in. 

This is what causes your MacBook to get stuck in the Apple logo. 

Related: How to Fix MacBook Not Charging After Update

2. Use Disk Utility. 

If you recently updated your MacBook and it won’t boot, there’s a chance that some resources were not installed properly. 

Luckily, macOS has a software utility that automatically checks and repairs broken system files. 

Follow the steps below to use Disk Utility on your Mac:

1. To start, identify whether your Mac is using Apple silicon or Intel. Follow the steps below afterward: 

• Apple Silicon Mac – Hold the Power button until you see the startup options window. 
• Intel Mac – Turn on your Mac and press Command + R until you see the Apple logo. 

2. Select your user account and click Next. 
3. Provide your password when prompted. 
4. On the Utilities window, click on Disk Utility and click Continue. 

5. Finally, click First Aid and choose Run. 

Wait for your MacBook to complete the scan and it should automatically repair errors on your drive. 

Restart your computer afterward to check if it will boot normally. 

3. Reset NVRAM (Intel Macs). 

Clearing your NVRAM can also help solve booting issues on your MacBook. 

NVRAM is a small memory on your Mac that stores certain system settings. Some of these settings may have gotten corrupted, preventing your Mac from booting up. 

Here’s how you can reset your NVRAM:

1. First, make sure that your MacBook is fully turned off. 
2. After that, turn on your Mac and immediately press and hold the Option + Command + P + R keys. 
3. After 20 seconds release the keys and your Mac should restart. 

Boot your Mac normally and check if it will still get stuck on the Apple logo.

4. Check Power Cable and Charger. 

If your MacBook shows the Apple logo and shuts off immediately, it’s possible that it just ran out of battery. 

To confirm this, try charging your MacBook for a few minutes and see if it will turn on. 

You should also check if the outlet is working. Try plugging in other devices to see if they will work. 

Inspect the charging cable and adapter for damages, exposed wires, and bent pints. If your charger is the problem, head to the nearest Apple Store to buy a genuine charger. 

Head to the nearest Apple Store if you’ve confirmed that your charger is the problem and buy a replacement. 

5. Perform A Force Startup. 

If you had your MacBook for a while, there’s a chance that the power button is starting to malfunction. 

If the power button is stuck, your MacBook won’t boot up and will just cycle through the Apple logo. 

Give it a few wiggles after turning on your MacBook or lift it up to ensure that it is not stuck. 

You can also perform a force startup by holding Power + Function + Control + Command on your keyboard. 

Related: How to Fix Macbook Key Press Bug

6. Reset System Management Controller. 

System Management Controller or SMC is tasked to manage the power of your Mac. 

Resetting your MacBook’s SMC can solve problems related to power, boot, and thermal management. 

MacBook w/ Apple Silicon: 

1. Make sure that your MacBook is plugged into a charger. 
2. Now, shut down the device by holding the Power button for a few seconds. 
3. Turn on your MacBook normally. 

MacBook w/ T2 Chip: 

1. Turn off your MacBook. 
2. On the keyboard, press and hold Control + Option + Shift keys together with the Power button. 
3. Keep holding all keys for another 7 seconds and release them. Turn on your Mac normally. 

MacBook w/o T2 Chip: 

1. Make sure that your MacBook is turned off. 
2. On your keyboard, press the Shift + Control + Option keys together with the Power button. 
3. Continue holding all keys for 10 seconds. Release the keys afterward and turn on your Mac normally. 

Once done, your MacBook should boot up and the issue should be resolved. 

7. Reinstall macOS. 

If your MacBook is still stuck on the Apple logo, there might be an issue with the operating system. 

In this case, it’s best to reinstall macOS on your MacBook to ensure everything’s in order. 

Here’s what you need to do: 

1. First, connect your MacBook to your network using a network cable. 
2. Now, hold the Power button until your MacBook’s screen turns black. 
3. Press and hold the Command + R keys on your keyboard and turn on your Mac. 
4. Release the keys once the Apple logo appears. 
5. Lastly, select Reinstall macOS on the Utilities window and follow the prompts. 

Once done, set up your MacBook and you are good to go. 

9. Contact Apple. 

If none of the solutions above worked, we recommend that you bring your MacBook to the nearest Apple Store. 

Ask a certified technician to look at your MacBook and check for possible hardware and software issues. 

That ends our guide on how to fix your MacBook if it’s stuck on the Apple logo. 

If you have questions or other concerns, please let us know in the comment section, and we’ll do our best to answer them. 

If this guide helped you, please share it.

The post How to Fix MacBook Stuck on Apple Logo appeared first on Saint.

Recently, we’ve seen users complaining about an ExtensionKit error 15 on Apple Community. 

This error prevents them from accessing Apple’s core services, including their Apple ID and iCloud. While some even had errors accessing Internet Accounts in Settings. 

To help out, we’re going to show you effective ways to solve this error code on your Mac. 

Let’s dive right in!

1. Restart Your Mac. 

Whenever you encounter issues on your Mac, you can first try to give it a restart. 

This should reload your system resources, resolving temporary errors that may have occurred during use. 

Restarting your device should also clear corrupted app data from its memory. 

Here’s how you can restart your Mac: 

1. Click on the Apple icon in the upper left corner of your screen. 
2. Now, choose Restart from the drop-down menu. 
3. When prompted, click Restart again to confirm your action. 

Try accessing online services afterward to check if the problem is solved. 

2. Check Apple Servers. 

A problem with Apple’s servers could also trigger the “com.apple.extensionKit.errorDomain Error 15” on your Mac. 

Visit Apple’s status page and see if there are outages with the services you’re trying to access. 

Sadly, server-related errors can’t be resolved on your end. If the servers are offline, the best thing to do is wait for Apple’s team to address the issue. 

On the other hand, you can head to the next step if Apple’s servers are functional. 

3. Update Your Mac. 

The macOS version you’re using might have an issue preventing your Mac from connecting to Apple’s services. 

To rule this out, check for system updates and install the latest version of macOS. 

Follow the steps below to update your Mac: 

1. In the upper left corner of your screen, click the Apple icon to open the Apple Menu. 
2. Now, click on System Settings. 
3. Inside settings, navigate to General > Software Update. 

4. If a new version is detected, follow the prompts to install the update. 

Once done, observe if you’ll still encounter the ExtensionKit error 15. 

4. Refresh Your Apple ID Data. 

You can try signing out your Apple ID on your Mac and adding it after a few minutes. 

This should refresh your Apple ID, ensuring no issues with your data and account information. 

Here’s what you need to do: 

1. On your Mac, access the Apple Menu and go to System Settings. 
2. Now, click on your name on the sidebar. 
3. Choose Sign Out. 

4. Follow the instructions to continue. 
5. After 5 to 10 minutes, add your Apple ID to your Mac. 
6. Restart your system. 

Try accessing settings or any online service to check if the problem is solved. 

5. Run Console. 

After some research, we’ve found a workaround that lets you access the settings page that triggers the ExtensionKit error. 

This only works if the error occurs when accessing certain settings, and you’ll have to do it every time. 

See the steps below to guide you through the process: 

1. Open Finder on your Mac. 
2. Now, go to Applications > Utilities. 
3. Double-click on Console to launch it. 

4. Inside the Console, click the Start button in the menu bar. 

5. Go to the settings page you need to access. 

Head to the next solution if this doesn’t work for you. 

6. Boot in Safe Mode. 

Starting your Mac in safe mode helps identify whether the problem you’re experiencing is caused by software that loads as your Mac starts. 

If the ExtensionKit error 15 doesn’t occur in safe mode, check recently installed applications on your Mac. 

For Apple silicon-based Macs, here’s how you can restart it in safe mode:

1. Access the Apple Menu on your Mac and choose Shut Down. 
2. Wait for your Mac to shut down completely. 
3. Next, hold the Power button on your Mac until the “Loading Startup Options” page shows up. 
4. Choose a volume. 
5. Hold the Shift key on your keyboard and click Continue in Safe Mode. 

If you’re using an Intel-based Mac, here’s what you need to do:

1. Access the Apple Menu on your Mac and choose Shut Down. 
2. Wait for your Mac to shut down completely. 
3. Now, turn on your Mac and immediately press and hold the Shift key. 
4. Release the Shift key once you see the login window. 
5. Follow the prompts to log in to your Mac. 

Try removing recently installed apps on your Mac if the error code doesn’t occur in safe mode. 

7. Terminal Workaround. 

Here is another workaround that many users confirmed working on their end. This requires running a few commands in the Terminal, but the process is straightforward. 

Follow the steps below to try it on your end: 

1. Press Command + Space on your keyboard to open Spotlight Search. 
2. Look for Terminal and hit Return to open the app. 

3. Now, run these commands: 

mkdir ~/Desktop/backupjunk

mv ~/Library/Application\ Support/iCloud/Accounts/* ~/Desktop/backupjunk

4. Restart your Mac. 
5. Open FaceTime. This should save and view your internet accounts. 
6. Launch Terminal again and run this command: 

sudo shutdown -r now

Once done, you should be able to access online services and settings on your Mac. 

That ends our guide for fixing the “com.apple.extensionKit.errorDomain Error 15” on your Mac. 

For your questions and other concerns, please don’t hesitate to leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it! 

The post How to Fix com.apple.extensionKit.errorDomain Error 15 on Mac appeared first on Saint.